FAQs

Please note that these terms are subject to change frequently as Solus is still in a super early stage. However, all the changes will be geared towards providing value to our Solusites to learn and perfect their speculation and futures trading skills.
Where can I download the Solus App?
Solus doesn't have a mobile app yet. You cannot download Solus app via the Play Store, App Store or from anywhere else.
The only place you can access and trade on Solus is via our web app, which is accessible via app.joinsolus.xyz
How to Deposit USDT on Solus?
You can use USDT in Solus to predict the future prices of assets. Every correct prediction also gives you USDT returns!
To deposit funds in the Solus platform, click here
Here's a video to help you understand how to deposit for the first time on Solus:
I didn't receive my USDT Cashback Powerup
If you are to receive any USDT Cashback Powerup, then these powerups can take as long as 48 hours to reflect in your profile.
How to change your Wallet Address while Depositing USDT to Solus Account?
The steps mentioned here are valid for users using MetaMask. For other wallet users, steps will mostly be the same.
To change your current active wallet address for Solus App,
  1. 1.
    Go to your MetaMask wallet from which you want to deposit USDT to Solus.
  2. 2.
    On the very top, you will see the current active wallet as shown below. Click on it
  3. 3.
    On clicking, you will see a list of all account (different wallet addresses) that are present in your current wallet as shown below.
  4. 4.
    Click on the one you want to switch to, the one which has USDT to transfer from.
  5. 5.
    After switching, click on the 'Refresh Addresses' button in the Step 2 of Deposit USDT steps as shown below. If the 'Depositing from' address doesn't change, then refresh the page.
How to find the Transaction Hash while Depositing USDT to Solus?
The steps mentioned here are valid for users using MetaMask. For other wallet users, steps will mostly be the same.
To find your transaction hash,
  1. 1.
    Go to your MetaMask wallet from which you deposited USDT to Solus.
  2. 2.
    Ensure you're in Polygon Mainnet chain.
  3. 3.
    Navigate to 'Activity' tab
  4. 4.
    Find the entry where you interacted with Solus contract. If you are trying to find the hash of the transaction you just did, it would be the top most option as mentioned below
  5. 5.
    Click on the entry and the below mentioned screen opens up.
  6. 6.
    Click on 'Copy transaction ID'. This is your Transaction hash which you may paste in the Deposit Screen of the Solus App.
How to access Solus platform and trade?
You can visit app.joinsolus.xyz and signup either with your existing ERC-20 wallet or via your email address.
On signing up with your email address, Solus platform will create an ERC-20 wallet for you on the Shardeum blockchain and you can see your wallet address in the Profile section of the app.
What are Markets?
'Markets' are the different assets that Solusites can get futures contracts of.
They have a set opening and closing time and are linked to individual 'assets' such as BTC, ETH, XRP, etc.
Here is an example of an individual market's screen, in this case, Ethereum market.
What are SUS Coins?
SUS Coins are in-app currency using which users in the app can purchase contracts and trade.
For detailed information, check out Solus App Free Mode [Mock Trading]
What are free or bonus SUS Coins and its terms and conditions?
Every user gets free SUS Coins on sign-up.
How do I refill / recharge my wallet with SUS Coins
We provide enough SUS Coins to our users to get started and make good ROI within the app.
However, if you do run out of SUS Coins, the app will show a 'Refill Coins' button at the top of the Feed Tab and also in your Profile Tab.
On clicking that, users can get 20 SUS every day.
Is SUS Coin a cryptocurrency?
SUS Coin is a testnet in-app currency
Can I cash out my SUS Coins?
Since SUS is an in-app currency and testnet coin, you cannot cashout SUS coins.